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Regulations

Visitor regulations

 

General information:

 

  1. All historical items located on Museum’s grounds are protected by law.
  2. Availability of some areas of the Museum can be  restricted, due to safety reasons during ongoing conservations works or in the other special reasons.
  3. The Visitors can visit The Museum whole year long, with the exception of:
    – 1 January,
    – 25 December,
    – The first day of Easter,
  4. The opening hours are different for each month. Check it on the website of the Museum or on website www.toursofauschwitz.com
  5. A guided tour around the Museum is available upon booking. For safety reasons the number of persons simultaneously visiting the Museum is limited.
  6. Entry to the Museum is free of charge. This option doesn’t include screening of the documentary film, guide and renting audio equipment.
  7. Entry on the grounds of the former Auschwitz I camp is permitted only with the Entry Card. From 1-st April to 31-st October, from 10.00 am to 3.00 pm, entry on the grounds of the former Auschwitz I camp is permitted only with a Museum guide.
  8. Big groups  are obligated to rent a Museum Guide.
  9. The number of people in one group may consist of up to 30 visitors.
  10. The main gate at the former Auschwitz II-Birkenau camp is available for visitors only with the The Guide  and the number of people staying in the tower may consist up to 30 persons.

 

On the grounds of the Museum, it is prohibited to:

 

  1. Move, remove or damage any of the elements of the Museum.
  2. Use  vehicles of any kind with the exception of wheelchairs.
  3. Light candles in places other than specifically designated areas:
    – The Death Wall,
    – The International Monument to the Victims of the Camp,
  4. Smoke or use e-cigarettes.
  5. Consume food and alcohol.
  6. Enter under the influence of intoxicated substances.
  7. Bring the banners, posters, advertisements etc. to the Museum.
  8. Enter with items and substances which may pose a danger to life, health.
  9. Enter to Auschwitz I camp with baby pushchairs.
  10. Enter with animals, with the exception of the guide dogs accompanying blind persons.
  11. Use any kind of item which is the source of loud sound.
  12. Use of drone cameras and take photos with the use of flash units or tripods
  13. Taking photos:
    – in Room 5 of Block 4,
    – in the cellars of Block 11
    – in the area of the security check of visitors and their hand luggage

 

Order regulation:

 

  1. Visitors are required to behave with the appropriate solemnity and respect, and to dress in a manner befitting a place of this nature.
  2. Visitors are required to move only around the areas specifically made available for this purpose.
  3. The maximum size of bags allowed to carry on the Museum grounds is 30 x 20 x 10 cm.
  4. The Museum Guards have the right to intervene and request the persons who violate the Visitor Regulations to leave the Museum.
  5. The persons entering the Museum grounds, as well as their luggage, may be subject to inspection, also with the use of electronic devices for detecting dangerous substances and items.